FAQs

Subscription & Integration

• How does the ManageBac integration work?

1. Setup - Via Public API token obtained from ManageBac.
2. Sync - All users, subjects, and classes sync over from ManageBac into AssessPrep.
3. SSO - The Launchpad allows teachers and students to login seamlessly between ManageBac and AssessPrep. Switch between the systems from the top Launchpad.
4. ManageBac and AssessPrep Task and Gradebook integration. (Refer to Link an AssessPrep Assessment with a ManageBac Task and Grading an AssessPrep Online Assessment via the ManageBac Gradebook)

There will be more points of integration in the future.

• What is the complete process to create and administer a test?

1. Teachers create a test on www.app.assessprep.com and publish it
. (Refer to Creating a Test tutorial.)
2. Students can take the tests using any avaibale browsers or the installed AssessPrep lockdown applications on Mac, Windows, and iPad devices. (Refer to Taking a Test tutorial.)
3. Teachers grade and give feedback on the submissions on AssessPrep. (Refer to Assessing Tests tutorial.)

• Why can't I access AssessPrep via my ManageBac account?

You can access AssessPrep via the ManageBac LaunchPad.

If your school is using ManageBac and AssessPrep, users will be able to access AssessPrep via the LaunchPad at the top of your ManageBac account. 

• Can't see the LaunchPad? If users are unable to view the LaunchPad it means that the user has not yet verified their email address. 
  

 

Users who are not able to access AssessPrep via their ManageBac LaunchPad should log into their ManageBac account and then check their email (including spam/junk inbox) for the verification email. Once the email is verified then they will then be able to access AssessPrep in the Accounts Portal launchpad.

• What does the integration cost?

AssessPrep is provided as an annual subscription service.

• For ManageBac schools, signup here.
• For Non-ManageBac schools, signup directly via AssessPrep here.

Interested in ManageBac pricing?

If your school is interested to explore ManageBac, please signup here.

Technical

• Will AssessPrep function without a working internet connection?

No AssessPrep requires an active internet.

• Which versions of Mac and Windows are supported?

Mac: OS 11 and above.

Windows: 10 and above.

• What are the full system requirements?

Students are able to complete the examinations using either a Windows PC or Mac, which meets the following minimum system requirements. The recommended specification should be met, where possible, as this will ensure optimum user experience. 

• Is the Lockdown App secure?

Student responses are saved securely and the test resumes from the same point in case of computer restart. Also, the software blocks access to other files and applications, including Internet access in order to mitigate cheating.

General

• Does the Lockdown app have the same tools and behavior as the actual e-Assessment?

The layout of the lockdown app is almost identical to the testing experience from the IB e-Assessments. The app blocks out all other applications so the student cannot switch out of the test. We require an active internet connection and the student responses are saved every 30 seconds so the test can resume from the same point in case of a computer restart.

• Is there a question bank for the teachers to use?

Yes, we offer over 380+ ready to use assessments for the following subjects - Standard Mathematics, English, Physics, Biology, Chemistry, Integrated Sciences, Geography, History, and Integrated Humanities for MYP Year 4 and 5 and over 250+ assessments for IB DP

The Question Bank is accessible from the ‘Library’ section. The entire assessment can be added/duplicated to the “My Assessment” section and can further edit the test name, tasks, and marks if required and deliver it to your class or individually to the students. Please get in touch with us via email at [e-mail] to subscribe to the Question Bank.

• What kind of support will we get for AssessPrep?

AssessPrep users can email our support team at [e-mail] and will receive a response within 24 hours.

Online training is complimentary. Contact us at [e-mail] to schedule training.

• I am not able to search for any test for my class.

Ensure you are accessing the correct AssessPrep platform. 

app.assessprep.com  or app.assessprep.cn for schools in Mainland China

• Student - I am not able to type or the application stops responding at times.

Whenever there are issues like being unable to type or the computer freezes, try to relaunch the application and make sure you are using the latest version of the application.

Remember do not submit the test due to any technical issues, always choose to quit the test. So that it can be resumed. 

• What happens if I choose not to update the application to the latest versions.

The students will not have access to the newly added features, question types, security updates, and will not be able to request to resume any tests remotely. Moreover, old versions of the test progress will not be monitored may face any other challange during the exam.

• Student submitted early by mistake
  You can reach out to your teachers and they can help to reset the incorrect submission and allow you to resume the test where it was left.
  
  
• Student quit by mistake
  If a student quits the test by mistake, it is not a problem. They can re-launch the application and start the test again and invigilators will allow you to resume the test.
  
  

• Why would you use abrowser-based test?
  Online tests are useful for low-stake assessment or formative assessments; mostly helpful for quizzes, homework, assignments. Online Browser with Security provides a middle ground where student clicks are tracked every time they click away from the test itself, while still hosting the test online.

• If the test is browser-based, and I include website links in the question, can the student access?
  Yes, you can include website links in browser-based tests.
  
  
• Can I unarchive a task or any question after choosing the archive option?
  No, at present if any task or question is archived can not be used again. It removes that task or question from that assessment and from the internal question library as well.
  
  
• I do not see the option to 'Publish' the test from my test homepage.
  Now the option to Publish the test is moved inside the test. You can also choose selected students or classes as well before publishing any test via the Deliver tab within any test.